This year has not been a good one for the music festival landscape in North America. After the now famous Fyre Festival disaster, and Pemberton Music Festival filling for bankruptcy and not offering refunds to ticket buyers, it seems a new music festival is now in the mix. Karoondinha Music & Arts Festival was set to make their debut July 21-23 in Centre Hall, PA offering performances from Chance The Rapper, John Legend, & The Roots, but it now seems the festival will no longer be taking place.
As of 5:30PM EST on Tuesday, June 27th all of the festival’s social media accounts, along with their website, have been deleted. No announcement was made by festival organizers prior to today’s deleting spree informing ticket buyers that the festival had been cancelled, or that refunds would be issued. It seems they have instead opted to completely disappear and not give concerned ticket buyers any means of contacting them.
FestivalSnobs.com has reached out for comment to two different PR companies who represent the music festival but we have not received any response at the time of writing this article.
UPDATE 7:40PM EST:
Karoondinha Music Festival organizers Siblings Kaleena and Paul Rallis have spoken with Billboard.com regarding today’s events. The Billboard.com article states:
“The event as planned will not take place July 21-31, 2017,” Paul Rallis tells Billboard. “We’re looking at other options at this moment and hope we can make something happen in some way. We’re not walking away from the vision of the idea in any way, because our commitment is still to make something great happen in this area — it’s just not going to take place on the scheduled days.”
As for refunds, Paul Rallis tells Billboard, “We are looking at that next and have to have some other discussions on what that process will turn out to be.” Tickets were sold through Eventbrite, and Kaleena Rallis did confirm to Billboard that the ticketing company advanced the organizers a portion of the ticket sales, saying, “Our attorney is working through that with Eventbrite.”
Billboard reached out to Eventbrite, which provided the following statement: ” We care deeply about the experience people have with Eventbrite and go to great lengths to ensure all customers are treated fairly when an event is cancelled or significantly changed. We have been in communication with the organizers of Karoondinha, which has been postponed. We will work closely with them to process refunds as quickly as possible for those interested in cancelling their orders. Details on timeframe to follow.”
As far as the reason for the cancellation, organizers confirmed what anyone would have expected, ticket sales did not come close to reaching a point where it would cover promotion and talent costs. For now, it seems ticket buyers can expect a refund, though no timeline is set. However, the actions taken today by Karoondinha organizers without making an official statement were extremely unprofessional and unethical. For anyone out there who is thinking of putting on a music festival in the future, hopefully this years numerous failures will teach you to start small and keep your expectations low. (Or sell it to Live Nation / AEG)
This is a developing story…